Accessibility Statement

We are committed to ensuring that our website (“Site”) is accessible to all users, including persons with disabilities, in accordance with UK legislation, which requires reasonable adjustments to ensure that disabled individuals are not disadvantaged when accessing digital services (Equality Act 2010) and that digital content and services are accessible, usable, and fit for purpose (Consumer Rights Act 2015), as well as with industry best practices, including compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA.

General Description of the Service

Our Site provides consumers with access to a range of nicotine pouches, including product information, purchasing options, and customer support. This description is available in accessible formats upon request, such as large print, screen-reader compatible text, and audio.

Operation of the Service

The website is designed to be:

Perceivable: All non-text content includes text alternatives; multimedia content includes captions and transcripts.
Operable: The Site supports keyboard navigation and is compatible with screen readers and voice control software.
Understandable: Clear instructions, consistent navigation, and readable content are provided throughout the Site.
Robust: The platform is compatible with current and future assistive technologies.

Key operational features include:

Accessible product descriptions and usage information.
Simplified checkout process with accessible payment and authentication methods.
Support services (e.g., help desk and contact forms) that are accessible and responsive to users with disabilities).

We are committed to continuous improvement and regularly assess our platform to ensure compliance with applicable accessibility standards in the UK.

For more information or to request this statement in an alternative format, please contact us at info@xqs.com