XQS Website Terms & Conditions
1. Introduction and Acceptance
By using our site or purchasing products, you agree to these Terms & Conditions. They apply to personal, non‑commercial use only. We may modify them from time to time; continued use indicates acceptance.
2. Age & Eligibility
Our nicotine products are intended only for adults and existing nicotine or tobacco users. You must be at least 18 years old to access the site or place an order. We may conduct age verification.
3. Using the Site
Access to our site is on a temporary basis and may be withdrawn or modified without notice. You are responsible for ensuring anyone using your connection complies with these terms. Misuse such as sending spam, uploading harmful code, or infringing others’ rights is prohibited .
4. Registration & Account Security
When you create an account, you must provide accurate information and keep your credentials confidential. You are liable for activities under your account; notify us of any unauthorised use. We may suspend or terminate accounts for breaches.
5. Orders & Contract Formation
Submitting an order is an offer to buy. We will confirm acceptance by email . We may decline or cancel orders - for example, if age verification fails, payment cannot be authorised, or there are errors in pricing or description. Orders are subject to stock availability.
6. Product Information
We aim for accurate descriptions, but products and packaging may vary slightly and may change to meet legal or quality standards .
7. Prices & Payment
Prices include any applicable taxes unless stated otherwise. We reserve the right to change prices; if the price alters before your order is accepted, you may cancel .
8. Delivery
Delivery costs are as displayed at checkout. Estimated dispatch times are not guarantees. We are not liable for delays caused by events beyond our control, and risk passes to you on delivery .
9. Returns & Cancellations
You may cancel your order within 14 days of receiving it and obtain a refund. Products must be returned unused and sealed; opened nicotine pouches cannot be returned. You bear return costs unless the product is faulty. Refunds are processed after we receive the goods.
10. Intellectual Property
All content on this site is owned by XQS or our licensors. You may view and print material for personal use but must not reproduce or exploit it commercially. If you breach these terms, your right to use the site ends immediately .
11. Limitation of Liability
The site and its content are provided “as is.” We do not guarantee continuous availability or freedom from errors . We are not liable for any indirect or business losses arising from your use. Our total liability for foreseeable losses will not exceed the price of the products purchased. Nothing in these terms limits liability for death or personal injury caused by negligence.
12. Privacy & Cookies
Please see our Privacy Policy and Cookie Policy for details on how we collect and use personal data. By using our site, you consent to that processing.
13. Governing Law and Changes
We may update these terms at any time. Any dispute arising from them will be governed by UK law and subject to UK courts, unless mandatory local laws apply.
1. Introduction and Acceptance
By using our site or purchasing products, you agree to these Terms & Conditions. They apply to personal, non‑commercial use only. We may modify them from time to time; continued use indicates acceptance.
2. Age & Eligibility
Our nicotine products are intended only for adults and existing nicotine or tobacco users. You must be at least 18 years old to access the site or place an order. We may conduct age verification.
3. Using the Site
Access to our site is on a temporary basis and may be withdrawn or modified without notice. You are responsible for ensuring anyone using your connection complies with these terms. Misuse such as sending spam, uploading harmful code, or infringing others’ rights is prohibited .
4. Registration & Account Security
When you create an account, you must provide accurate information and keep your credentials confidential. You are liable for activities under your account; notify us of any unauthorised use. We may suspend or terminate accounts for breaches.
5. Orders & Contract Formation
Submitting an order is an offer to buy. We will confirm acceptance by email . We may decline or cancel orders - for example, if age verification fails, payment cannot be authorised, or there are errors in pricing or description. Orders are subject to stock availability.
6. Product Information
We aim for accurate descriptions, but products and packaging may vary slightly and may change to meet legal or quality standards .
7. Prices & Payment
Prices include any applicable taxes unless stated otherwise. We reserve the right to change prices; if the price alters before your order is accepted, you may cancel .
8. Delivery
Delivery costs are as displayed at checkout. Estimated dispatch times are not guarantees. We are not liable for delays caused by events beyond our control, and risk passes to you on delivery .
9. Returns & Cancellations
You may cancel your order within 14 days of receiving it and obtain a refund. Products must be returned unused and sealed; opened nicotine pouches cannot be returned. You bear return costs unless the product is faulty. Refunds are processed after we receive the goods.
10. Intellectual Property
All content on this site is owned by XQS or our licensors. You may view and print material for personal use but must not reproduce or exploit it commercially. If you breach these terms, your right to use the site ends immediately .
11. Limitation of Liability
The site and its content are provided “as is.” We do not guarantee continuous availability or freedom from errors . We are not liable for any indirect or business losses arising from your use. Our total liability for foreseeable losses will not exceed the price of the products purchased. Nothing in these terms limits liability for death or personal injury caused by negligence.
12. Privacy & Cookies
Please see our Privacy Policy and Cookie Policy for details on how we collect and use personal data. By using our site, you consent to that processing.
13. Governing Law and Changes
We may update these terms at any time. Any dispute arising from them will be governed by UK law and subject to UK courts, unless mandatory local laws apply.